Flanzig and Flanzig in The Huffington Post

Insurance Company Asked Accident

Victim's Family To Repair Car That

Killed Her

The Huffington Post | By Anthonia Akitunde Posted: 10/16/2012

A New York woman was still reeling from the death of her 71-year-old mother -- tragically struck

by a car as she crossed the street -- when she received a letter from the driver’s insurance

company. A note of condolence, perhaps? Not quite: The company demanded the woman pay

more than $6,000 for damages to the 2012 BMW that killed her mother.

Daniel Flanzig, attorney for the victim's daughter, Monica, who asked that her last name not

be used, told The Huffington Post, “this was not just a form letter issued by an insurance

company, but rather a conscious decision by the company to get their money back from this

family for the damage to their insured's vehicle, damage that was caused by striking and killing


"I was shocked," Monica told the New York Post, adding, "she wasn't just my mom, she was my

best friend." Anna Cedeno, a retired seamstress and grandmother of four, was killed in April in

Westbury, NY, while headed to a bus on her way home from Costco. The driver, physical

therapist Sherrie Glasser-Mayrsohn, stayed on the scene and was not charged in the

death, Newsday reported. Officials laid blame on Cedeno for not crossing at a crosswalk or a

traffic light. Nevertheless, Monica contacted Flanzig to sue Glasser-Mayrsohn for negligence.

But before a lawsuit could be filed, she received a letter from PURE, the driver's insurance

company, five months after Cedeno's death: “Our investigation shows that your client was

responsible for the accident,” the letter began. "We now look forward to your client’s estate for

payment of the damages to our policyholder’s vehicle." The payment? $6,245.09.

When questioned about the letter by a Post reporter, PURE replied:

“Our sympathies go out to the family and loved ones of Ms. Cedeno ....We acknowledge that a

letter was written and sent by an otherwise excellent claims professional ... that created the

impression that reimbursement would be pursued even if there was no applicable insurance.

This runs counter to our position, and [the claims professional] should not have written the


But Flanzig -- who says he hasn't received this response from PURE -- isn't swayed by the

explanation. "You would think that any reasonable and sympathetic company would leave this

one alone and accept it as a loss and not try to collect from a grieving family," he told The

Huffington Post.